Quality Management policy

DTS was established in Brisbane in 1968. We provide an integrated service for building, engineering and resource industry clients that includes cadastral surveying, engineering surveying, urban planning and land development.

DTS is dedicated to building long term relationships, displaying the highest level of professional standards, and delivering value for money projects on time, on budget, and without compromising quality. We are committed to not only satisfying our client’s requirements, but to exceed their expectations by consistently providing a service that complies with specifications, drawings and other client specific requirements.

Our quality management practices have been incorporated into the DTS Integrated Management System (IMS). They have been developed to suit the needs of both internal and external clients, and to comply with the requirements of AS / NZS ISO 9001:2008 Quality management systems – Requirements.

DTS is committed to documenting, maintaining, monitoring, reviewing and auditing our quality management system. This approach supports the continuous improvement of managing and operating our business.

The DTS IMS defines our commitment to:

    • Complying with statutory obligations, standards, specifications and codes of practice;
    • Providing sufficient and suitable resources to implement and maintain the IMS through establishing responsibilities, setting measurable objectives and targets, providing mechanisms for reviewing performance and ensuring continual improvement;
    • Educating and training our people to continually improve their skills, awareness and knowledge of quality issues and practices;
    • Identifying, reporting, investigating and resolving all non-conformances and taking action to prevent recurrence; and
    • Establishing, reviewing and communicating performance objectives and targets; and taking action to improve outcomes.

This is achieved through our suitably trained, competent and committed team, who know and understand the company objectives and targets, and the application of our quality management system. This is monitored via Strategic Reviews, IMS Review Meetings, and internal auditing.

Ben Richardson
Chief Executive Officer
January 2019

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